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We've put together our most asked questions here. If you have any further questions about our products or need help with your order feel free to get in touch.
All Tap Safe boxes come with a unique lock and key as standard. If you would like to purchase multiple Tap Safe's and would like to access them all with the same key, chose our ‘Keyed the same’ option, where you will be provided with a set of keys that works on all units. Alternatively, you can choose our numbered padlock version.
Tap Safe is easy to fit and fits over most standard outside taps. The wall mounted design makes it suitable for taps with concealed or exposed pipework feeding the tap from below or from above (ABOVE must be no greater than 100mm in length). It can be secured with wall plugs and screws. We do not supply the fixings as the type of fixings required will depend on where the unit is being installed.
Tap Safe is designed to provide total protection your outside taps, including frost. The weather proof construction helps to protect your taps from frost and freezing conditions. We do recommend as an extra measure that in freezing conditions you isolate the water supply and cover the tap and any exposed pipework with suitable insulating material.
We offer FREE UK Standard delivery on all orders. We also have an Express Delivery (Next Day) option available for an additional £6.95. For full delivery information take a look at our Delivery & Returns page.
We accept most major credit and debit cards. We also offer payments through PayPal and for more flexibility you can chose PayPal Pay in 3. Learn more about PayPal Pay in 3.
If you're looking to purchase multiple units of Tap Safe for your business and would like to open a trade account, please get in touch with us. Call us on 01332 856039 or email us at [email protected]